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Complaints

21 results found (Displaying 1 - 21)
Organisation Details
 
Australian Competition and Consumer Commission (ACCC)
T: 1300 302 502 (Infocentre)
W: www.accc.gov.au

Address
Level 11
1 King William Street
ADELAIDE, SA 5000

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In November 2018, the Australian Financial Complaints Authority (AFCA) replaced the two previously established external dispute resolution schemes, the Financial Ombudsman Service and the Credit and Investments Ombudsman (formerly the Credit Ombudsman Service Limited), as well as the Superannuation ...
 
Australian Financial Security Authority (AFSA)
T: 1800 882 078
T: 8112 4300
W: www.afsa.gov.au

Address
Level 9
80 King William Street
ADELAIDE

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Australian Prudential Regulation Authority (APRA)
T: 1300 558 849
T: 8235 3200
W: www.apra.gov.au

Address
Level 22
25 Grenfell Street
ADELAIDE, SA 5000

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The Australian Prudential Regulation Authority (APRA) is the prudential regulator of the Australian financial services industry. It oversees banks, credit unions, building societies, general insurance and reinsurance companies, life insurance, private health insurance, friendly s...

 
Australian Securities & Investments Commission (ASIC)
T: 1300 300 630
W: www.asic.gov.au

Address
Level 14
91 King William Street
ADELAIDE, SA 5000

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Regulator of the Australian financial services industry. Oversees banks, credit unions, building societies, general insurance and reinsurance companies, life insurance, friendly societies and most members of the superannuation industry. ASIC provides information to consumers and can deal with com...

ASIC Connect (company search): http://asic.gov.au/online-services/search-asics-registers/#companies

Money Smart: https://www.moneysmart.gov.au/
Locating unclaimed money: http://www.asic.gov.au/for-consumers/unclaimed-money/

 
Consumer and Business Services
T: 131 882
W: www.cbs.sa.gov.au

Address
Ground Floor
Chesser House
91-97 Grenfell Street
ADELAIDE, SA 5000

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Disability Advocacy and Complaints Service of SA Inc (DACSSA)
T: (08) 7122 6030
1800 555 630 (National Relay Service)
W: dacssa.org.au
E: admin@dacssa.org.au

Address
Level 7
70 Pirie Street
Adelaide, SA 5000

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Disability Complaints Resolution and Referral Service
T: 1800 880 052
1800 555 677 (National Relay Service) and ask for 1800 880 052
W: www.jobaccess.gov.au

The Complaints Resolution and Referral Service (CRRS) is for people with a disability who are users of Disability Employment Services (DES), Australian Disability Enterprises (ADE) and Advocacy services and wish to make a complaint about these services.

Their complaints line is available ...

 
Equal Opportunity Commission (EOC)
T: 8207 1977
T: 1800 188 163 (country callers)
W: eoc.sa.gov.au

Address
Level 17
45 Pirie Street
ADELAIDE, SA 5000

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Fair Work Ombudsman
T: 13 13 94 (Infoline)
W: www.fairwork.gov.au

 
 
Human Rights & Equal Opportunity Commission (HREOC)
T: 1300 656 419 (National Information Service)
T: 1300 369 711 (General enquiries & publications)
W: www.humanrights.gov.au

Address
Level 3
175 Pitt Street
SYDNEY, NSW 2000
T: (02) 9284 9600

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Independent Commission Against Corruption (ICAC)
T: (08) 8463 5191
W: icac.sa.gov.au

By appointment only
Level 1
55 Currie Street
ADELAIDE, SA 5001

By appointment only map
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Ombudsman (Commonwealth)
W: www.ombudsman.gov.au

Address
Level 11
25 Grenfell Street
ADELAIDE, SA 5000

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Complaints to the Commonwealth Ombudsman can be made using the online complaints form at www.ombudsman.gov.au If you are unable to complete the online form, you can contact them on 1300 362 072.

 
Ombudsman (South Australia)
T: 8226 8699
T: Toll free: 1800 182 150 (outside metro SA only)
W: www.ombudsman.sa.gov.au
E: ombudsman@ombudsman.sa.gov.au

By appointment only
Level 8
95 Grenfell Street
ADELAIDE, SA 5000

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The Ombudsman is an independent authority, which investigates complaints about South Australian government and local government agencies, and allegations of misconduct or maladministration in public administration, as well as audits of government agencies and reviews of freedom of informatio...

 
Police Complaints (Office for Public Integrity)
T: 8207 1777 (Complaints)
T: 1300 782 489
W: www.publicintegrity.sa.gov.au

By appointment only
Level 1
101 Grenfell Street
ADELAIDE, SA 5000

By appointment only map
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Private Health Insurance Ombudsman (PHIO)
T: 1300 737 299 [for general queries]
1300 362 072 [Ombudsman hotline]
W: www.privatehealth.gov.au
E: phio.info@ombudsman.gov.au

For a comparison of health insurance policies see http://www.privatehealth.gov.au/dynamic/compare.aspx .

 
Renting and letting (Residential tenancies)
(Consumer and Business Services )
T: 131 882
W: www.cbs.sa.gov.au

Address
Ground floor
91 Grenfell Street
ADELAIDE, SA 5000

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South Australian Skills Commission
T: 1800 006 488
W: skillscommission.sa.gov.au
E: skillscommission@sa.gov.au

Address
Level 3, 11 Waymouth Street
Adelaide, SA 5000

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The SASC was established on 1 July 2021, under the South Australian Skills Act. The SASC brings together the functions of the former South Australian Training Advocate and the Training and Skills Commission.

The Commission provides services to apprentices and trainees, international stude...