Centrelink is the name of the statutory authority that administers the payment of financial assistance from the federal government to individuals.
LEGISLATION
- Social Security Act 1991
- Social Security (Administration) Act 1999
- Family Assistance Act 1999
- Family Assistance (Administration) Act 1999
- Student Assistance Act 1973
CONTACTS
CentrelinkFor information on allowances, benefits and pensions available and eligibility criteria.Appointments 13 10 21Disability, sickness and carers 13 27 17Family Assistance Office 13 61 50Retirement Services 13 23 00Youth and student services 13 24 90Complaints 1800 050 004
http://www.centrelink.gov.au
Welfare Rights Centre (SA) IncAssistance for people dealing with Centrelink, including independent informationand advice about pensions, benefits and allowances. Also provide assistance withnegotiation with Centrelink officers and representation with appeals to the SocialSecurity Appeals Tribunal and the Administrative Appeals Tribunal.(Mon 1.30 - 5 pm, Tues - Thu 9 - 5 pm, Fri 9 - 12.30 pm)Level 5, 97 Pirie Street ADELAIDE 5000Telephone: 8223 1338, 1800 246 287Fax: 8232 5835
http://www.welfarerights.org.au
Legal Services Commission ofSouth AustraliaProvide assistance for people wanting to challenge Centrelink decisions.82-98 Wakefield Street ADELAIDE 5000Telephone: 8463 3555Windsor Building, Elizabeth Centre ELIZABETH 5112Telephone: 8369 1044
Social Security Appeals TribunalProvide first level of external review of decisions made by Centrelink.45 Grenfell Street ADELAIDE SA 5000Telephone: 1800 011 140
http://www.ssat.gov.au
Administrative Appeals TribunalProvides independent review of a wide range of administrative decisions madeby Australian government departments, including Centrelink.11th Floor, Chesser House91 Grenfell Street ADELAIDE SA 5000
Telephone: 8201 0600, 1300 366 700
http://www.aat.gov.au
Veterans Affairs199 Grenfell Street ADELAIDE 5000Telephone: 8290 0555, Toll free 1800 113 304
http://www.dva.gov.au
Social Security and Family Assistance Legislation and Policy GuidesIncludes social security legislation and guide to social security law.
http://www.fahcsia.gov.au/guides_acts.homeint.html
Clients' responsibilities : Last Revised: Fri Oct 9th 2009

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