Disputes can be resolved in a few different ways. If you are involved in a dispute you should contact the Tenancies Branch of the Officer of Consumer and Business Affairs. They can assist conciliating the dispute. Or, you can make an application to the Residential Tenancies Residential Tenancies Tribunal for a particular order (using form F). Some disputes can be sent to mediation to help the parties negotiate a solution to their dispute. Mediators can make consent orders which are the same as if the Residential Tenancy Residential Tenancies Tribunal made the order. Or, the dispute may go to a hearing at the Residential Tenancies Tribunal.
Disputes can be resolved by:
- negotiation and conciliation
- mediation and a consent order being made
- decision by the Residential Tenancies Tribunal and an order being made
The Residential Tenancies Residential Tenancies Tribunal
The Residential Tenancies Tribunal has exclusive jurisdiction to hear and determine a residential park dispute. The Residential Tenancies Tribunal can not hear claims for money over $40 000 unless both parties consent in writing. Claims that are higher than $40 000 must go to court. [Residential Parks Act 2007 s103]
The Residential Tenancies Tribunal can make many different orders after one of the parties has lodged an application. [see Residential Parks Act 2007 s116] The hearings are informal and the parties can usually attend and represent their cases themselves. The Residential Tenancies Tribunal also has the power to issue a restraining order to a resident or their visitor, on an application by the park owner, if there is a risk of serious injury or damage occurring. Breaching this restraining order is an offence and attracts up to one year imprisonment.

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